Retailers around the globe have noticed that shopping has changed. Now Customers hardly ever search local stores to find goods they require, instead they try to search on Internet for best prices, reviews and recommendations. Due to web-based shopping customer experience hazzel free environment for shopping. Customers expect an integrated and seamless experience when visiting physical stores or when using their online web/app on their phones.

Demographic Targeting in Real-Time: With the Power of AI, facial recognition, and advanced camera systems, retailers are targeting people to deliver them a better experience. AI software can make decisions and selections based on gender, age, height, weight and more. This decisions and selections helps customers to make decisions quickly and shopping more easy.

Reduce SKUs and Increase Sales: Due to help of touch screens, we are able to reduce the amount of SKU's to maintain and even increase sales. Touch Screens help to make and model of a product, sizes available and even request to see a specialist and more.

Increase total sale value: With the help of POS Software, RMS Software their is average increase on sales. Customers who place orders throug a kiosk spend 20% more than people who order throug a cashier. This has helped retailers to hire less people and save money and make more profits.



Retail management system software (RMS) is the combination of technology a retailer uses to empower the customer experience and operate daily retail management processes, including software, hardware, telecommunications, databases, applications, and the point-of-sale (POS) platform.

Inventory Management: Inventory management is a systematic approach to sourcing, storing, and selling inventory—both raw materials (components) and finished goods (products). In business terms, inventory management means the right stock, at the right levels, in the right place, at the right time, and at the right cost as well as price.

Employee Management: Employee management is the effort to help employees do their best work each day in order to achieve the larger goals of the organization. There are many tasks and duties that fall under employee management, but almost all of them can fit into one of five categories: Selection. Monitoring. Interaction. Reward. Discipline.

CRM: Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.

Vendor Management: Vendor management is the process that empowers an organization to take appropriate measures for controlling cost, reducing potential risks related to vendors, ensuring excellent service deliverability and deriving value from vendors in the long-run.

Reporting & Analytics: Reporting summarizes and organizes data in easily digestible ways while analytics enables questioning and exploring that data further. It provides invaluable insights into trends and helps create strategies to help improve operations, customer satisfaction, growth, and other business metrics.

POS: A point-of-sale (POS) is a system businesses use to accept payments from customers for goods and services either in person or online. It's a combination of hardware and software that accepts payments, prints receipts and tracks sales. Many POS systems are cloud based and offer additional features.


The point of sale or point of purchase is the time and place where a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice for the customer, and indicates the options for the customer to make payment.

Amazon’s concept convenience store, Amazon Go, which deploys technologies that let shoppers come in, grab items, and walk out without going through a register, could revolutionize POS systems.Besides increasing convenience, this could enable POSs, loyalty, and payments to be rolled into a single customer-centric experience.



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Trident Technology LLC provides business solutions and resources to leading business and companies in various sectors.

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